Online Help Limitations
List of: Discussion Topic
Subjects: Finding Information
Contents: Online Help Guide

The current version of 3D ACIS Online Help has the following limitations for the specified browsers and platforms:

Microsoft Internet Explorer 3.x Windows

Find Button

Symptom The Find full text search button writes the names of topics containing the search string into the selection (left) frame, but due to a limitation in the browser, these appear as text rather than hyperlinks.

Workaround None

Fix This problem is fixed in MSIE 4.x. Install MSIE4.x on your PC.

Netscape Communicator 4.04 Windows

Find Button

Symptom The Find full text search button writes the hyperlinks to topics containing the search string to the selection frame, but clicking on those topics sometimes produces an error indicating the URL cannot be found. The specific symptom is a line wrap (spurious return) within the URL in the error message window. This problem occurs only when you have copied online help from the CD to a long pathname on your hard disk or network drive, and when the URLs resulting from Find are longer than 64 characters.

Workaround When online help is on your hard disk: If the problem occurs when accessing help from your computer's hard disk, the workaround is to recopy the online help system to your hard disk with a short pathname. For example: C:\acis_help\ACIS.HTM


When help is on a network drive: If the problem occurs when accessing help from a network drive, such as via nfs, the workaround is to shorten the total pathname length by mounting the help file system as a drive, and referencing help in the browser via that drive. For example: file:\\\D|my_filesystem\ACIS.HTM

Fix Use online help directly from the CD, or install Netscape 4.02 on your PC.

Netscape Navigator Gold 3.01

Find Button

Symptom The Find full text search button writes the hyperlinks to topics containing the search string to the selection frame, but does not display them until the window is resized or the frame is reloaded.

Workaround After executing a Find, select the left frame by clicking anywhere in it, then reload the frame using the menu pulldown or right mouse button.

Fix Install Netscape 4.02.

Index Button

Symptom The Index button does nothing.

Workaround Click the Index button twice.

Fix Install Netscape 4.02.

Macintosh Platforms

Find Button

Symptom The Find button does nothing. This is a limitation of the browsers on this platform.

Workaround None

Fix None

Index Button

Symptom The Index button does nothing. This is a limitation of the browsers on this platform.

Workaround None

Fix None
PDF/HELP/01INT.PDF
HTM/DATA/ACIS/HELP/01INT/0005.HTM